FREQUENTLY ASKED QUESTIONS
Q: What is the warranty period for Champion™ Seat System products?
A: Champion Seat Heaters and Seat Cooling Systems come with a 3 year/36,000 mile warranty. Failure to follow the instructions in the installation manual will void the warranty.
Q: How long do the seat heaters take to install?
A: Installation time will vary by vehicle and with the experience of the installer; however the average install time is ~1.5 hours per seat.
Q: How long do the seat cooling systems take to install?
A: Installation time will vary by vehicle and with the experience of the installer; however the average install time is ~2 hours per seat.
Q: Can I cut the heated seat element?
A: Yes, however all directions in the installation manual must be followed. The length of the element may be cut down to 6-inches for fitment, however the width of the element should remain at 10.5-inches.
Q: How long do Champion heated seats take to get warm?
A: It takes approximately 1 to 2 minutes for the seat to become warm.
Q: How long do Champion seat cooling systems take to get cold?
A: It takes approximately 5 minutes for the seat to become cool. This time will vary depending on how long it takes the air in your vehicle’s cabin to be cooled by the air conditioning system.
Q: Who should I contact if I were to have questions or issues with my seat comfort products?
A: Customer service can reached by calling (763) 233-0476, or email Sarah@ac-mn.com
Q: How do I become a distributor, reseller, or installer of Champion Heated Seats?
A: Please call (877) 33-CHAMP or (763) 233-0476 for more information on how to set up a wholesale account. Wholesale, distributor and volume pricing available for qualified companies.
Q: What is included with the heated seat kit?
A: Each heated seat kit includes: 1x Seat back element (18″L x 10.5″W); 1x Seat bottom element (18″L x 10.5″W); 1x LED Illuminated 3-Position rocker switch (High/Low/Off); Quick connect harness with detachable relay; Fuse holder; Zip ties; Heat-transfer tape
Q: What is included with the seat cooling kit?
A: Each seat cooling kit includes: 4x Cooling fans; 2x Perforated spacers; 1x Quick connect wiring harness with in-line control module; 1x 3-Position rocker switch (High/Low/Off); 1x Fuse.
Optional Perforated Seat Heater Kit (Sold separately) Includes: 4x Perforated seat heating pads; 1x Quick connect wiring harness; 1x Fuse; 1x Dual temperature control module; 1x Dual temperature rocker switch
Q: What if I need to file a warranty claim for my seat comfort products?
A: Please call 877-33-CHAMP or 763-233-0476 to obtain a Return Authorization number. When calling, please have your original order# and date of purchase from Champion available. Clearly write your Return Authorization number on the box. Returns without a Return Authorization number will not be accepted.
Send your returns to: Champion Seat Systems Attn: Warranty Claims 2731 Nevada Ave. N. Minneapolis, MN 55427All warranty claims are subject to inspection.
FAILURE TO FOLLOW THE INSTRUCTIONS SET FORTH IN THE MANUAL WILL VOID ANY WARRANTY